Account levels

Hierarchy

The higher an account is in the hierarchy, the more rights it has and the more ability it has to control other accounts. The super user is the account with the highest level of rights and permissions.

Superuser

The first authorization to the panel is performed under the root superuser from the server. The panel can have only one root user and an unlimited number of administrators with superuser rights.

A superuser controls:

the server
all functions in the panel
administrators, resellers and users

Typically root is only used for installation and initial configuration of ispmanager. For security reasons, we recommend that further administration be performed under an administrator account with superuser rights.

Administrator

An administrator can be created by an account with superuser rights. The number of administrators in the panel is not limited.

An administrator can manage:

all functions in the panel, except for the configuration of new software and DBMS
resellers and users

To extend the rights of administrator account, grant the administrator superuser rights.

Administrator is typically used to create new accounts, customize software flexibly, or monitor services.

Reseller

Please note that only ispmanager host allows to work with resellers.

A reseller can be created by an account with superuser rights or by an administrator. The number of resellers in the panel is not limited.

A reseller can manage:

some function settings
users of this reseller

Reseller is intended for creating new reseller users and basic configuration of created accounts.

User

A user can be created by a superuser, an administrator, or a reseller. The number of users in the panel is not limited.

A user can manage:

its sites
its mail
settings of its sites and mail (from the available list)

The user is intended for work with sites, domains and mail.

Function availability

Super user, administrator and reseller can configure access to functions individually for each account.

The default functions are listed below.

Sites

	Superuser	Administrator	Reseller	User
Site creation	✅	✅	✅	✅
Site management	✅	✅	✅	✅

DBMS and data bases

	Superuser	Administrator	Reseller	User
DBMS management	✅	❌	❌	❌
DB management	✅	✅	✅	✅

Mail

	Superuser	Administrator	Reseller	User
Mailbox management	✅	✅	✅	✅
Mail domain management	✅	✅	✅	✅
Mailbox SSL	✅	✅	❌	❌
Mail domain transfer to another user	✅	✅	✅	❌
Mail import	✅	✅	✅	✅
White list	✅	✅	✅	❌
Black list	✅	✅	✅	❌
DNSBL list	✅	✅	✅	❌

SSL

	Superuser	Administrator	Reseller	User
SSL management	✅	✅	✅	✅
CSR requests	✅	✅	✅	✅

DNS

	Superuser	Administrator	Reseller	User
Slave NS management	✅	✅	❌	❌
Default DNS configuration	✅	✅	✅	❌
Prohibited domain management	✅	✅	❌	❌
DNS domain management	✅	✅	✅	✅
DNS domain transfer to another user	✅	✅	✅	❌

Tools

	Superuser	Administrator	Reseller	User
Backup settings	✅	✅	❌	❌
Backup scheduling	✅	✅	❌	❌
Backup	✅	✅	✅	✅
File manager	✅	❌	❌	✅
WireGuard management	✅	✅	❌	❌
Docker management	✅	✅	❌	❌
Cron scheduler	✅	❌	❌	✅

Accounts

	Superuser	Administrator	Reseller	User
Administartors management	✅	❌	❌	❌
Resellers management	✅	✅	❌	❌
Users management	✅	✅	✅	❌
Logging into lower level accounts	✅	✅	✅	❌
FTP users	✅	✅	✅	✅
Management of available functions	✅	✅	✅	❌
User import	✅	✅	❌	✅
Data transfer between users	✅	✅	✅	❌

Integrations

	Superuser	Administrator	Reseller	User
Module management	✅	✅	❌	❌
BitNinja	✅	✅	❌	❌
DDoS-GUARD	✅	✅	❌	❌
Site.pro	✅	✅	✅	✅
Cloudflare	✅	✅	❌	✅
Softaculous	✅	✅	❌	❌
KernelCare	✅	✅	❌	❌
ImunifyAV (ex. Revisium)	✅	✅	❌	❌

Logs

	Superuser	Administrator	Reseller	User
Activity log	✅	✅	❌	✅
Access log	✅	✅	❌	✅
WWW request log	✅	✅	❌	✅

Monitoring

	Superuser	Administrator	Reseller	User
Background tasks	✅	✅	❌	❌
Active sessions	✅	✅	❌	❌
Active connections	✅	✅	❌	❌
Notifications	✅	✅	✅	✅
Limits	✅	✅	❌	❌

Web server

	Superuser	Administrator	Reseller	User
PHP management	✅	✅	❌	❌
PHP settings	✅	✅	❌	✅
Web script management	✅	✅	❌	❌
Web script use	✅	✅	✅	✅
Web server settings	✅	✅	❌	❌

Server

	Superuser	Administrator	Reseller	User
Software configuration	✅	❌	❌	❌
IP address management	✅	✅	✅	❌
Firewall	✅	✅	❌	❌
Services	✅	✅	❌	❌
Network services	✅	✅	❌	❌
System information	✅	✅	❌	❌
System settings	✅	✅	❌	❌
Command execution	✅	❌	❌	❌
Server reboot	✅	❌	❌	❌
Shell client	✅	❌	❌	✅

Panel

	Superuser	Administrator	Reseller	User
Dashboard	✅	✅	✅	✅
License management	✅	✅	❌	❌
Software info	✅	✅	❌	❌
Changelog	✅	✅	❌	❌
Panel settings	✅	✅	❌	❌
Brand settings	✅	✅	✅	❌
Notifications	✅	✅	❌	❌
Logging settings	✅	✅	❌	❌
Policies	✅	✅	❌	❌

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