Custom banner not displayed in ispmanager 6 panel

Symptoms

Following the panel update, custom banners are no longer visible on the main page. Instead, a standard banner is displayed or is absent.

Causes

The panel configuration file does not contain information about custom banners.

Solution

The first step is to verify whether the banner URL is among the parameters loaded into the panel named DashboardBannerUrl. To do so, run the following command:

/usr/local/mgr5/sbin/mgrctl -m ispmgr paramlist | grep DashboardBannerUrl

If the command output is empty, this indicates that the DashboardBannerUrl directive has not been included in the panel configuration file /usr/local/mgr5/etc/ispmgr.conf. It is necessary to specify this directive with a link to the banner as the value. For example:

DashboardBannerUrl=https://example.com/simplebanner

If the output contains a line like "DashboardBannerUrl=https://static.ispmanager.com...", it indicates that the standard dashboard banner has been set in the directive. Consequently, the link for this parameter in the dashboard configuration file /usr/local/mgr5/etc/ispmgr.conf needs to be changed or removed.

If the output contains a line like "DashboardBannerUrl=<user-url>", it indicates that the directive already has a URL to a user custom banner specified. In this case, try clearing your browser cache or contacting the ispmanager support team.