CloudLinux repositories unavailable

Symptoms

The following error is registered in the package installation log /usr/local/mgr5/var/pkg.log:

Error communicating with server. The message was:
com.cloudlinux.clos.domain.exceptions.xmlrpc.ClnXmlRpcException: (=_=) License not found for key/IP!

Causes

The license request was either not sent or an error occurred when sending the request.

Solution

Connect to the server via SSH under the "root" user.

Execute the license request manually by running the command:

• if the license is not linked to an IP address: rhnreg_ks --activationkey=<license-key>
• if the license is linked to an IP address: clnreg_ks --force

After executing the request, check the license status using the command:

cldetect --check-license